Authors:Kerry Garrison, Barrie Dempster,
Publisher: Packt Publishing
Keywords: home, office, voip, system, running, installing, made, easy, guide, trixbox
Number of Pages: 168
Published: 2006-10-01
List price: $34.99
ISBN-10: 1904811930
ISBN-13: 9781904811930

A step-by-step guide to installing and running your home and office VoIP system Plan and configure your own VoIP and telephony systems Setup voicemail, conferencing, and call recording Clear and practical tutorial with case study format In Detail TrixBox is a telephone system based on the popular open source Asterisk PBX (Private Branch eXchange) Software. TrixBox allows an individual or organization to setup a telephone system with traditional telephone networks as well as Internet based telephony or VoIP (Voice over Internet Protocol). SugarCRM can be integrated with Asterisk, and is bundled

Authors:Lori Bocklund, Dave Bengtso,
Publisher: ICMI Press (International Customer Management
Keywords: technology, contact, operations, strategy, customer, guide, demystified, nonsense, center, bridging
Number of Pages: 375
Published: 2002-06-01
List price: $39.95
ISBN-10: 0970950780
ISBN-13: 9780970950789

Call Center Technology Demystified clarifies the sometimes complex and often confusing array of technologies that enable call center success. This book will lead you through the labyrinth of customer contact technology jargon, common misperceptions and marketing hype to help you align technology with business needs and optimize your technology investments.

Authors:Rob Bovey, Dennis Wallentin, Stephen Bullen, John
Publisher: Addison-Wesley Professional
Keywords: excel, using, microsoft, net, applications, vba, developing, development, definitive, guide, professional
Number of Pages: 1176
Published: 2009-05-16
List price: $59.99
ISBN-10: 0321508793
ISBN-13: 9780321508799

“As Excel applications become more complex and the Windows development platform more powerful, Excel developers need books like this to help them evolve their solutions to the next level of sophistication. Professional Excel Development is a book for developers who want to build powerful, state-of-the-art Excel applications using the latest Microsoft technologies.” –Gabhan Berry, Program Manager, Excel Programmability, Microsoft “The first edition of Professional Excel Development is my most-consulted and most-recommended book on Office development. The second edition

Authors:Roger LeRoy Miller, William E. Hollowell,
Publisher: South-Western College/West
Keywords: business, law, text, cases, miller, cross, guide, clarkson, jentz, study
Number of Pages: 512
Published: 2008-04-28
List price: $38.95
ISBN-10: 0324655258
ISBN-13: 9780324655254

What better way to study for a test than with a Study Guide prepared by the co-author of the textbook? Helping you maximize your study efforts and results, this comprehensive resource includes chapter reviews and outlines, true-false questions, multiple choice questions, fill-in-the-blank questions, short essay problems, and Issue Spotters (answers provided). It will be easy to succeed with this Study Guide.

Authors:Laurent Schneider,  Donald Burleso,
Publisher: Rampant Techpre
Keywords: oracle, complex, queries, series, writing, focus, guide, sql, programming, expert, advanced
Number of Pages: 450
Published: 2008-12-01
List price: $49.95
ISBN-10: 0977671585
ISBN-13: 9780977671588

Providing the best solutions to Oracle customers, this comprehensive manual answers some of SQL’s most exciting challenges. Covering all the elements of an Oracle queryincluding new features from Oracle versions 9i, 10g, and 11gthis guide will help information technology managers and programmers alike to gain new insight into complex queries, advanced aggregation, and analytics techniques. Introducing Model and XML as new ways to retrieve data out of the database, this sourcebook culminates as a perfect companion for advanced programmers and Oracle experts.

Author: Dr. Arthur Agatston MD
Publisher: Rodale Book
Keywords: easy, complete, reference, favorite, foods, revised, guide, beach, diet, fats, carbs, south
Number of Pages: 160
Published: 2005-04-19
List price: $8.99
ISBN-10: 1594861986
ISBN-13: 9781594861987

Based on the nation’s #1 bestseller Published in January 2004, The South Beach Diet Good Fats/Good Carbs Guide has sold more than three million copies and has continuously topped national bestseller lists. An essential tool for success, the completely revised and updated guide will feature a new, more user-friendly format and an expanded list of foods, as well as the most up-to-the-minute new information on nutrition and healthy eating to aid the now millions of early adopters. The new edition will include: o An expanded nutritional breakdown: total carbs and net carbs, total fat and sat

Authors:Lena Corwin,  Thayer Allyson Gowdy,
Publisher: STC Craft/A Melanie Falick Book
Keywords: printing, stencils, silk, screens, stamps, handmade, hand, modern, guide
Number of Pages: 144
Published: 2008-08-01
List price: $27.50
ISBN-10: 1584796723
ISBN-13: 9781584796725

Its the natural inconsistenciesthe accidental differences between one finished piece and anotherthat make hand-printed fabrics, papers, furniture, and works of art so interesting. The quirks are what show the makers intimate involvement in the process, and its that unique quality that first attracted textile designer and illustrator Lena Corwin to hand-printing. Even though decorative prints are more in vogue than ever, there was until now no up-to-date hand-printing guideno single source explaining the tools and materials that are used today, or reflecting a contemporary aesthetic. Corw
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