The Microsoft Crabby Office Lady Tells It Like It Is: Secrets to Surviving Office Life

• Minding your e-mail manners • Customizing Office: toolbars, menus, colors, buttons, fonts, templates, and more • Working with difficult people, collaborating, and surviving office life and culture • Using the "get away from it all" checklist to prepare for vacation, so that you don’t come back to an avalanche of work • Surviving performance reviews: how to track projects, make notes, and keep track of wins and losses on a daily (or weekly) basis, rather than trying to pull it together at the end of the year • Improving ergonomics and using the accessibility features in Office and Microsoft Windows® • Demystifying computer terms, e-mail terms, and general software terms • Working from home: pros, cons, and best practices for telecommuting • Delegating and preparing for effective meetings • Taking advantage of Office Online templates, clip art, training, and the Office Marketplace